Preventing The Player From Hanging when it plays

June 7th, 2008 Posted in Computer, Guide, How To, Software, Windows XP


windows media player
It possible that you have used the ‘neroburnplugin.dll’ plug-in of the Nero burning software before upgrading the Media Player version 11. This plug-in is not compatible with the new player. Since it continues to get installed after an update, it can even disturb the program. Microsoft provides a hotfix for solving this rather usual problem.

You can find it at

http://download.microsft.com/download/f/7/a/f7a72f9f-9b69-439e856bdd593658a61a/windowsmedia11-kb935957-x86-intl.exe

Unfortunately, it is available only trough this direct link. Start the installation after the download and follow the steps suggested by the wizard. The modification is affective even without restarting the PC. For security purposes, the operating system automatically creates a restore point. Solution without a hotfix: The hotfix that has been mentioned only deletes some registry entries-you too can do this. Start the registry editor and go the ‘HKEY_CLASSES_ROOT\CLS ID’ key. Here, delete the entire sub-key ‘{896E73F0-3851-11D3-AA54-00C04FD22F8C}.

Native your way to the ‘HKEY_LOCAL_ MACHINE\SOFTWARE\Microsoft\MediaPlayer\UIPlugins\’key. Here too, delete the entire sub-key ‘{292AE934-4F49-40bb-9E7E-6F6398 ED9C31}’. This remove the annoying reference to the plug-in. now close the registry.

Finally, you can check whether these step has been executed successfully in ‘Tool | Plug-Ins’ in the Media Player. The Nero entry should not be visible any more and your player should not hang.

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